Tester Levels system
The Tester Levels system allows you to view key metrics related to your testing with us, as well as to review your progress in comparison with other members of the community.
We want to keep your profile relevant and allow you to see your improvement in real-time, which is why we decided to calculate your scores based on the last 90 days. Each tester level is determined by specific criteria, with varying thresholds for advancement based on:
Total number of submitted bugs.
The number of bugs submitted in the last 90 days.
Bug approval rate in the last 90 days.
Your testing contributions will only be considered in this calculation once the test is fully finalized. This can take up to 10 days after the end of the test depending on the customer activity level.
The hierarchical structure of the Tester Levels system consists of 5 Levels:
Level 1: Copper
Level 2: Bronze
Level 3: Silver
Level 4: Gold
Level 5: Diamond
In the Level Progression section, you can see the total number of bugs you have submitted, the number of bugs submitted in the last 90 days, and the bug approval rate in the last 90 days.
Activity Tracker
In order to help you work as efficiently as possible, you will now easily be able to see when you are most active in terms of the bug reports and reproductions you submit. The activity tracker works on a color scale, with darker shades of blue reflecting days with higher activity. When you select any day from the calendar view, you can see your total number of contributions on that day.
Our customers want to say thank you
We are also introducing more options for our customers to tell you how much they appreciate your work. You will see two new numbers on the tester profile – the number of 5 starred tests and the number of liked bug reports. This data relates to your entire career with Test IO and is not limited to the last 90 days.
Liked bug reports are exactly as they sound, bug reports that the customer particularly liked. It might be that you found a really hidden bug, uncovered a major issue, or simply provided a really good bug report. Whichever is true, they just wanted to let you know how great your bug report is.
5 starred test ratings are tests where customers have rated the overall test 5 stars. This is really a tester team score, but it will allow you to see how often you contribute as an active team member in a 5-star test.
Further metrics
You will also find a couple of lifetime metrics on your tester profile displaying the number of approved bug reports you have submitted, as well as the total number of tests you have contributed to. We plan to add a number of other metrics to this section over time to give you the best possible overview of your valuable work.
Badges
In the Badges section, you can view all of your badges. Clicking on Individual badges will open a "Badge Details" pop-up window where you can see how many times you've received a certain badge type, who from, and when as well as read the badge comments.
You can give a badge to your fellow testers or Team Leaders not only within a test but also outside of a test - directly from the tester's profile page.
Summing up
This is our new version of the tester profile and we already have a number of ideas of what we can enhance; however, as ever it is your feedback we value the most. Let us know what you would like to see, what you don’t like or just what you think of your shiny new tester profile.