Driven by the goal of establishing an equitable and dependable reward system for our approved testers, resulting in the creation of distinct benchmarks for advancing in their testing careers we decided to rebuild our Tester Levels system. Our strategy aimed to inspire testers to enhance their testing skills as they progress through the ranks, unlocking a range of rewards and benefits along the way.
The hierarchical structure consists of 5 Levels:
Level 1: Copper
Level 2: Bronze
Level 3: Silver
Level 4: Gold
Level 5: Diamond
Note: The new Tester Levels system replaces Tester Quality and Reliability scores, and they will no longer appear on the Tester Profile. Furthermore, Great Testers will no longer exist. The top performers will be inaugurated based on the new metrics and the benefits our Great Testers had before will be acquired only by the Diamond Testers.
Criteria for New Tester Levels
Each level is determined by specific criteria, with varying thresholds for advancement based on:
Total number of submitted bugs.
The number of bugs submitted in the last 90 days.
Bug approval rate in the last 90 days.
Threshold Requirements
Tester Level |
Submitted bugs in total |
Submitted bugs in the last 90 days | Bug acceptance rate in the last 90 days |
Level 1: Copper | No requirements | No requirements | No requirements |
Level 2: Bronze | more than 50 bugs | more than 10 bugs | over 50% |
Level 3: Silver | more than 100 bugs | more than 15 bugs | over 60% |
Level 4: Gold | more than 150 | more than 15 bugs | over 70% |
Level 5: Diamond | more than 200 bugs | more than 20 bugs | over 75% |
Note: The lowest level, Copper contains all testers who do not meet the criteria outlined in levels Bronze, Silver, Gold and Diamond.
Transition to new System
Testers will automatically be assigned to the level that is appropriate for them according to their performance of the criteria.
Greenhorn testers will by default be included in the Copper level.
Testers who upgrade or downgrade their level during participation in any test cycle will see the benefits/effects of their new level from the next test cycle they accept.
Benefits
Each level offers additional benefits to testers, with lower-level benefits retained as testers progress. Some of the amazing benefits included are:
Tester Level | Guaranteed benefit | Potential benefit |
Level 1: Copper |
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Level 2: Bronze |
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Level 3: Silver |
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Level 4: Gold |
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Level 5: Diamond |
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Note: Not all potential benefits are displayed in the table above.
Remember: The eligibility for certain benefits means that the tester belongs to the crowd that will be taken into consideration when it comes for instance to reimbursement programs or freelance Community positions.
Tester Level Visuals
In conjunction with implementing the new Tester Level system, we've introduced aesthetically appealing visual insignias denoting different Tester Levels. These visual badges and icons will prominently display on the tester's avatar, within their profile, and across associated areas, as discernible markers of their testing proficiency and progression.
The tester profile page:
The tester profile viewed as a visitor:
In-Level Ranking
Concurrently with the implementation of visual indicators, we've introduced the 'In-Level Ranking' feature, empowering testers to track and compare their performance among peers within the same Tester Level. This innovative tool is accessible through the 'Tester Ranking' section within the Tester Dashboard, providing a means for testers to track their progress and standing relative to others at their level.
