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The Compliance Team: How to Stay Compliant

Sviatoslav avatar
Written by Sviatoslav
Updated over a week ago

Introduction

Welcome to the Test IO community!
Our goal is to keep testing fair, honest, and professional for everyone.
The Compliance Team helps make sure all testers follow the rules and keep the platform a safe and reliable place.

What the Compliance Team Does

  1. Keeps testing fair – makes sure everyone has the same chance to participate and succeed.

  2. Checks rule adherence – ensures testers follow platform rules and test instructions.

  3. Handles violations – reviews issues and applies fair actions when rules are broken.

  4. Monitors test cycles – keeps an eye on behavior, communication, and testing quality.


Why It Matters to You

Following the rules helps you:

  • Build trust with Team Leaders and other testers

  • Keep your account in good standing

  • Qualify for more and better-paying tests

  • Avoid warnings, suspensions, or permanent bans


Staying Compliant: Key Tips

Do:

  • Read instructions carefully before starting any test cycle

  • Use only approved devices and browsers listed in the cycle instructions

  • Communicate respectfully in chats, bug reports, and support messages

  • Ask if unsure – it’s better to clarify than risk breaking the rules

  • Report honestly – only submit bugs you can reproduce and that meet quality standards

Avoid:

  • Using automated tools (scripts, VMs, emulators) that compromise integrity

  • Being abusive or harassing others

  • Rewriting known bugs to present them as new

  • Creating multiple accounts

  • Submitting non-reproducible bugs

  • Submitting placeholder or incomplete bug reports

  • Ignoring device/browser requirements specified in the instructions


What Happens If You Break the Rules

We use a 3-warning policy, but the Compliance Team can issue immediate suspensions or bans for serious violations (like fraud, abusive behavior, or multiple accounts).
Actions can include:

  • Warnings

  • Temporary suspension from testing

  • Permanent account removal


Final Thought

The Compliance Team’s goal isn’t to punish — it’s to protect fairness and keep Test IO a place where skilled testers can grow.
By following the rules, you help maintain a community where everyone can succeed.

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