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Report Abuse

How do I report abusive behavior of other testers?

Sviatoslav avatar
Written by Sviatoslav
Updated over a week ago

We aim to ensure that our entire community agrees with the following statements and strives to work with fellow testers on a professional and friendly, but also competitive and challenging, level:

  • We are a community of testers who work with each other, not against each other.

  • We are a community of testers who respect and acknowledge each other.

  • We are a community of testers excited by software testing and its many challenges.

99% of the times this works well. However, there might be cases where someone does not play by the rules.

You can report abuse when another tester:

  • behaves badly towards you

  • reports a bug he/she forced to happen

  • files a placeholder bug report

  • copies bugs from other testers

  • pre-testing

  • other

How to report a tester:

If you encounter any issues with another tester that require reporting, follow these simple steps:

1. Access the 'Report Tester' Button:

  • Click on the tester's profile picture anywhere within the platform (be it in Bug Reports, Test Chat, Test Case Executions, or any table displaying tester pictures) to reveal the 'Report Tester' button.

  • You can also find a 'Report Tester' button directly on the tester's profile page.

2. Fill Out the 'Report Tester' Form:

  • The form will be pre-filled with information like the Tester’s Screenname, Test Cycle ID, and Bug ID (if applicable), derived from the page you are currently on.

  • You will need to select a Violation Type from the dropdown menu: Bad Behavior, Forced Bugs, Placeholder Bug, Copying Bugs, Pre-testing, or Other.

  • Provide a comprehensive description of the issue in the Comments section.

  • Check the Submission Date, which should be set automatically to the current date.

3. Submit the Form:

  • After reviewing the information and ensuring that all necessary details are included and accurate, click submit to send your report.

What Happens After You Report?

Once you submit your report, our dedicated Compliance Team promptly reviews it. Based on their assessment, various actions may be implemented to ensure the platform remains fair and aligned with our values.

These measures include:

• Reminders: Friendly reminders to adhere to our community guidelines.

• Warnings: Official notices pointing out the violation.

• Temporary bans: Short-term exclusion from the platform to emphasize the importance of our community standards.

• Permanent bans: For severe or repeated violations, removal from the platform may be necessary.

Our goal is to create a supportive, fair, and trustworthy environment for all testers, fostering collaboration and upholding the integrity of our platform. If you need further assistance or have any questions, the Support Team is always ready to help you.

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