In order to maintain a healthy working relationship between you, the team leaders, and the whole test IO team, there are a few key rules to follow:
- Reproduce bugs: Only report bugs that you can reproduce. Try reproducing your fellow testers bugs as well (you are paid and earn ranking points for this).
- Read the instructions: Feature descriptions and test instructions contain a lot of important information.
- Provide good evidence: Think about if your bug can actually be illustrated on a screenshot or if it is just the final result. A screencast often provides more valuable evidence of the issue.
- Find the root cause: Think about the underlying root cause of the issue. Try to understand the customer's product. We love our smart testers and they are way more likely to be invited to special tests.
- Seeking and providing help: Ask your fellow testers and the team leader for help, if you need any. At the same time, please help out other testers if you can.
- Don't submit 'Placeholder bug reports': Only submit complete bug reports. By submitting incomplete reports, you gain unfair advantages over other testers.
- Don't use emulators: Only physical devices may be used for testing with us.
- Don't use email addresses you don’t have access to. You might sign up people for newsletters or accounts that they don’t want to have.