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附件中的常见错误

了解附件中最常见的错误是什么

Zorica Micanovic avatar
作者:Zorica Micanovic
一周前更新

present the most common mistakes in attachments, so let's start. Desktop recordings The mouse icon and mouse click effect are not visible in the recording. The current date and time are not visible. The URL field is not visible in the screencast. Low attachment resolution. Time is not in 24-hour clock or AM/PM format if the tester uses a 12-hour clock. Mobile recordings Taps/touches are not visible on Android devices. Screencast has a low frame rate. Uploading Low-Quality Screencasts to Reduce File Size Video Quality Matters! Another overlooked aspect of screencast creation is its quality! When testers compress videos too aggressively to reduce file size, critical information becomes blurred and difficult to understand. This significantly diminishes the value of your documentation. Common Issues with Low-Quality Screencasts: Text becomes illegible UI elements appear fuzzy Color distinctions are lost Small details crucial for bug reproduction disappear Remember that your videos are also evaluated by Team Leaders and reviewed by customers; think of whoever will watch your screencast beforehand. ​ Common mistakes Desktop/Mobile recordings Noise is recorded. A screencast is more than 60 seconds for the Bug Report and more than 15 seconds for Bug Reproduction and User Story executions. The current date is presented in another language than English (or optional German). The screencast shows more than the basic required steps. Common mistakes Streaming device recordings The screencast resolution is Low. The ambient light is too dark. The Remote Control is not fully and clearly visible. A screencast is more than 60 seconds for the Bug Report and more than 15 seconds for Bug Reproduction and User Story executions. Screenshots The bug is not highlighted on the screenshot. The second screenshot, containing the current date and time, is not added to the bug report when submitting a bug via a mobile device. All these examples above are testers' most common mistakes while creating an attachment. We'd like to remind you again to read our Bug Report Attachments article to learn our attachment requirements properly. Example of a proper screencast & screenshot Now, we will show you what an attachment (screencast and screenshot) should look like. Let's start first with the screencast. Imagine that the bug occurs in the following steps: Title: There is no reaction after the user clicks the "Become A Tester" button on the Become a Tester page Open https://test.io/ Click on Global (EN) at the header and change the language to DE Click on Crowdtesting in Navigation Scroll down Erfahren Sie mehr über Test IO and click on hier link Click on the " Become A Tester button under the Join Our Freelance Testing Community heading A proper screencast for this bug will look like this:

O ChatGPT disse:

当前日期未显示,鼠标点击或触控操作不可见,且录音也被记录……是的,测试者在创建附件时确实会犯一些常见错误。在本文中,我们将展示附件中最常见的错误,一起来看看吧。


桌面录制常见问题

  • 鼠标图标和鼠标点击效果在录制中不可见。

  • 当前日期和时间未显示。

  • 屏幕录制中 URL 地址栏未显示。

  • 附件分辨率过低。

  • 如果使用 12 小时制,时间未显示为 24 小时制或 AM/PM 格式。


移动设备录制常见问题

  • 在 Android 设备上,点击/触控操作不可见。

  • 屏幕录制帧率过低。

  • 为减小文件大小而上传低质量录屏。


视频质量很重要!

屏幕录制的另一个容易被忽视的方面是质量
当测试者为了减小文件大小而过度压缩视频时,关键信息会变得模糊且难以理解,这会显著降低文档的价值。

低质量录屏的常见问题:

  • 文字难以辨认

  • UI 元素模糊

  • 颜色区分丢失

  • 对 Bug 重现至关重要的小细节消失

请记住,你的视频还会被团队负责人(TL)和客户审核;在录制前先考虑谁会观看你的屏幕录制。


桌面/移动录制的常见错误

  • 录音中有噪音

  • Bug 报告的录屏超过 60 秒,Bug 重现和用户故事执行的录屏超过 15 秒

  • 当前日期显示为非英语(可选德语)

  • 屏幕录制展示了超过基础步骤的内容


流媒体设备录制常见错误

  • 屏幕录制分辨率低

  • 环境光线过暗

  • 远程控制设备未完全或清晰显示

  • 录屏超过时长限制(Bug 报告 >60 秒,Bug 重现/用户故事 >15 秒)


截图常见问题

  • Bug 未在截图中高亮显示

  • 在移动设备提交 Bug 时,未添加包含当前日期和时间的第二张截图


以上都是测试者在创建附件时最常见的错误。我们再次提醒,请阅读我们的 Bug Report Attachments 文章,详细了解附件要求。


正确的屏幕录制 & 截图示例

现在我们展示一个正确的附件(屏幕录制 + 截图)应有的样子。

假设 Bug 出现在以下操作步骤中:

标题: 在 “Become a Tester” 页面,用户点击 “Become A Tester” 按钮后没有反应

  1. 点击页面顶部的 Global (EN) 并将语言切换为 DE

  2. 点击导航栏中的 Crowdtesting

  3. 向下滚动到 Erfahren Sie mehr über Test IO 并点击 hier 链接

  4. 点击 Join Our Freelance Testing Community 下的 Become A Tester 按钮

一个正确的 Bug 屏幕录制应该能完整展示以上操作,每一步都清晰可见,包括点击动作、页面变化、当前日期和 URL。

正如你所看到的,这段屏幕录制满足了我们对录屏的所有要求,并且仅展示了基本的必要步骤:最后的导航操作、触发 Bug 的动作以及 Bug 本身。

在大多数情况下,录屏不需要超过 10-15 秒,你可以通过只录制最后的导航步骤来快速实现,这个步骤会触发 Bug,并显示 Bug 的发生。


正确的截图示例

假设 Bug 出现在以下步骤中:

标题: “Join Our Freelance Testing Community” 下的 “Become a Tester” 按钮在 Become a Tester 页面仅显示一半

  1. 点击页面顶部 Become a Tester

正确的截图应该清晰显示页面上 按钮的 Bug,确保:

  • Bug 高亮显示

  • 当前日期可见(如果需要)

  • 仅捕捉与 Bug 相关的内容,不显示多余部分

正如你所看到的,整个屏幕都被捕捉到了,URL、当前日期和时间在附件中清晰可见,最重要的是,Bug 被高亮显示

我们希望在阅读完这篇文章后,你的附件制作技能能够提升,并且你会制作出更完善、更清晰的附件

这是否解答了您的问题?