After the customer fixes one of the bugs submitted in a test, they can send a request to confirm if the bug has been fixed or if it is still present. It means you will be asked to retest the bug and deliver your feedback directly to the customer, whether it is still present. 

You will qualify for this additional task once you've passed the Bug Fix Confirmation course, submitted over 50 bugs and 100 reproductions, and achieved the Silver level or higher.

Once this task becomes available to you, you will see a new menu item for "Available tasks" in your left sidebar. This is where you can find individual tasks like Bug Report Confirmation and Bug Fix Confirmation. You will also see a new section on your dashboard with available Bug Fix Confirmation requests.

Once you see a Bug Fix Confirmation request on your tester dashboard, please click on it to access the request page. 

There, you will have access to the Bug description and the attachment. 

In the right sidebar of this page, you can also see additional information, such as the payout, metadata, and the requested device.
​
At the bottom of the page, you will see the button 'Begin'. Once you click it, you will reserve this Bug Fix Confirmation for the next 30 minutes, which means no other tester can claim it during the reservation time.

If you don't have time to confirm the bug fix, or if there's any other reason you can't proceed with it, you can also choose to reject the bug fix confirmation.

Once you start executing the Bug Fix Confirmation, you will be presented with the original bug report submitted in a test. Please follow the described steps to reproduce the bug.
​​

Once you have done this, please choose one of the following options: 

In the Comment section, you can leave any additional feedback you have for the customer about the Bug Fix Confirmation request you've just executed. This field becomes especially relevant when the Bug Fix confirmation is negative and the issue remains. In this case, please include any pertinent information about this bug -please describe the bug and be precise, only have relevant information about this specific bug from the user's perspective. 

Please select the browser you used on your device, and you can go ahead and upload an attachment showing your execution of the Bug Fix Confirmation request - a screenshot if the issue has been fixed and a screencast if the bug is still present.

Clicking the 'Submit' button will forward your report to the customer.

You can also cancel a Bug Fix Confirmation request at the bottom of the page if you cannot execute it. This action will unlock the request for other testers. 

The "Additional requirements" item reminds testers to follow customer confirmation instructions. This, in turn, leads to improved communication, precise bug confirmation, and heightened customer satisfaction.