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Changes of new Payment Solution explained
Changes of new Payment Solution explained

The Why and What of all the changes

Markus avatar
Written by Markus
Updated over a week ago

We're excited to share some significant updates that are set to transform the way you receive your well-deserved payments. At the heart of these changes is our commitment to offering you a more flexible, faster, and hassle-free payment experience.

Why are these changes happening?

Our goal is to revolutionize the payout process, making it quicker and more adaptable to your preferences. To achieve this, we've pinpointed some essential areas that require refinement.

1. Faster, Automated Payments: We aim to provide you with swifter compensation, ensuring your hard work is rewarded promptly. The implementation of an automated payment system will expedite this process, allowing you to access your earnings more flexibly.

2. Elimination of VAT ID Requirement for EU Residents: We've heard your feedback, and we're taking steps to simplify the process for our EU residents. As a result, we will no longer require a VAT ID, streamlining the payment process for you. This was the hardest obstacle for our EU testers because they didn't know how to obtain it to become eligible for receiving their payments.

What specific changes can you expect?

  1. Trolley.com Payment Provider: Going forward, we will be partnering with Trolley.com as our payment provider. This change will enable us to offer localized bank payments, ensuring a more seamless and convenient payout experience for you.

  2. Transition to Test IO Inc.: From the current legal entity "Test IO GmbH" in Germany, we are transitioning to "Test IO Inc." in the United States. This change is intended to optimize our processes, aligning with global standards and enhancing the overall efficiency of transactions.

  3. Currency Transition to US Dollars: We will be switching the currency for payouts. You'll now receive your earnings in US Dollars, simplifying the payment process and eliminating the complexities associated with currency conversion.

We understand that change may raise questions, and we're committed to making this transition as smooth as possible for you. These updates are designed to improve your experience and ensure that your valuable contributions are recognized more efficiently.

Your dedication and commitment as part of our Testing Community are highly valued, and we're thrilled to introduce these enhancements for your benefit.

For any queries or further information about these changes, our Support team is available to assist you at any time. We appreciate your continued support and look forward to bringing you an improved payout system.

Thank you for being an essential part of our platform!

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