#17 Greenhorn 💚 Newsletter

Shout-out to cayculamroido & rrmehta83 for their Quality Reporting | Reminder of the Week: User Stories

Charlie avatar
Written by Charlie
Updated over a week ago

Bug Report Title

When customers and Team Leaders open a bug report, the title is the first thing they see. As the saying goes, a good first impression can make all the difference!

Take, for instance, this bug report title that TL Khoa wanted to share with all of us, reminding us that: ❝This standardized approach to bug titles greatly benefits customers, as it allows them to quickly review and assess reported bugs.❞

Like in this example submitted by our fellow tester cayculamroido:

Excellent job, cayculamroido!

ADVICE: To improve your titles writing, focus on answering the questions of what, where, and when. First, list each item separately, then connect them to form a sentence.

Concise Bug Reporting

When it comes to reporting, it’s important to remember that providing less information can often be more effective.

When reporting a bug, it may seem like including extra details or a lengthy title will make it more thorough. However, this is not always the case and can actually lower the quality of the report. It’s important to focus on relevant information to ensure the report is effective.

Take, for example, this concise report TL Chandra wanted to share with us because: ❝This bug report sets a commendable standard for effectively conveying issues and aiding in efficient resolutions.❞

The report was submitted by our fellow tester rrmehta83:

Excellent job, rrmehta83!

ADVICE: Refrain from referencing the title and the steps in both the actual and expected results. This information is already included; repeating it does not provide additional value, and it only unnecessarily prolongs the report-writing process and delays the delivery of results to customers.

The reminder of the week!

Executing user stories can be easy and enjoyable, but it only takes a second to make a mistake. It’s also possible for a single attachment to ruin the entire experience.

Here is the first thing to remember: the information you must provide within the Comment field after having selected its correct status (Yes, No or Not possible to test):

If you’re looking for examples of these types of comments, we have you covered. Check out our article titled ❝User Stories - More Good and Bad Examples❞.

The second important part of executing a user story is documenting it correctly. Here is how you do it:

WARN: Only use 1 screencast for documenting your bug reports!

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