The Issuing platform is a dedicated Test IO space for Real Payments tests, including Active and Passive Tests. In this platform, testers can receive the credit cards issued to them for real payment testing, view transactions of credit cards, view lease responses, and much more regarding the payment testing.
Logging into the platform
If it's your first time visiting the platform, you may be prompted to log in before using this space. Please use the Cirro SSO system to login, using the same credentials you use when accessing the Test IO platform.
Note: Be aware of scammers and fraudulent links. The issuing platform's official URL is https://issuing.test.io/.
Your Profile
Before you start using your platform, you must update your profile by clicking on your name at the top right of the page and selecting Tester profile.
You will need to provide your first name, last name, email, date of birth, and a working phone number on the Issuing platform. This information is used in case the card 2FA is triggered while completing a purchase, so you need to provide your real data. The information won’t be used for any other purposes. You can add or edit your profile information by clicking on the Edit your profile button.
Viewing Credit Card details & Transaction
If you have any credit cards issued to you, they will show up on your profile. To view Credit Card details, you should click on the View card button. Afterward, a new page that will contain Cardholder Name, Card Number, Expiration Date, CVC, and Billing Address will be opened, and you should use those details while making a transaction.
You may use the given Credit Card given to you only for a specific testing purpose / specific campaign. Unauthorized usage of the Credit Card is not allowed.
In order to view the Transactions, you should click on the View [n] payments button. This will open a new page, where you will be able to see all of the transactions from that card under the Payments section.
If you need to see some specific details about the transaction itself, or if it is needed to provide some specific details about the transaction in the Report, you can open the transaction detail view by clicking on the transaction itself. This will open a JSON file, where you will be able to see different details.
Each transaction will also have its status, such as declined, captured, refunded, etc. You can find out more about the statuses by opening the Payment Status Explanation dropdown, located under the Payments section.
