You can take good screenshots with several tools – this list contains the basic tools of the most common operating systems.
A few things to remember though: If your bug involves an action, chances are high that a video is necessary to capture the cause and the result, and when you take a screenshot, don’t forget to show the URL field on it too!
Tools on different OS
Windows
Windows 7, 8, 10, 11: Use the Windows Snipping Tool (not sure how to use the Snipping Tool? Find a step-by-step guide here)
Bandicam - Image Capture feature (contains also "Drawing mode" option where you can Highlight immediately the bug on the screen)
Mac OS
Keyboard commands on macOS are the fastest and most straightforward way to take a screenshot, both if you are capturing the entire screen or a selected portion of it:
For total screen captures: press cmd⌘ + L-Shift⇧ + 3
For screen section: key sequence cmd⌘ + L-Shift⇧ + 4
Android
Home button + On/Off-button (older Versions)
On/Off-button + volume down (newer Versions)
Although all Android phones are different, the above mentioned button sequences should do the job on most Android phones. The list of different ways how to snap a screenshot on Android devices can be found here. We recommend to use the "ScreenMaster" application for taking screenshots which can be downloaded for free from Google Play.
iOS/iPadOS
Taking a screenshot on your Apple Device is as easy as pressing two buttons (literally!):
Press the Home button and On/Off button
Press the Side button and Volume + button
After taking a screenshot, a thumbnail will appear in the lower left corner of the screen. Tap on it to start editing your screenshot with Apple's Markup tools.
