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Bug Report Example: Product Fails To Be Added To The Cart – Greenhorns 💚

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Written by Charlie
Updated this week

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Exemplary Bug Form

Feature:

Product Listing Page

Bug Type:

High functional

Title:

❝Add to basket❞ shows a success window, but the items failed to be added to the cart

URL:

Steps:

  1. Click the "Man" tab at the header

  2. Select the "Bags" category in the "Categories" filter menu

  3. Hover the mouse over any product tile (e.g., "DSQUARED2 BACKPACK")

  4. Click the "Add to basket" button

  5. Click the "Proceed to checkout" button

Actual result:

The success window appears with the message ❝There is '0' item in your cart❞.

The cart is empty after proceeding to the cart by clicking the "Proceed to checkout" button within the same success modal window.

Note: The workaround is to proceed to the product detail page and add the product to the cart from there.

Expected result:

Products are added to the cart whenever the "Add to basket" button is triggered from a product listing page.

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