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Bug Report Example: Product fails to be added to the Cart – Greenhorns 💚

Charlie avatar
Written by Charlie
Updated over a week ago

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Feature:

Cart

Bug Type:

High functional

Title:

❝Add to basket❞ shows a success window but items are not added to the cart

URL:

https://quattro-stagioni.it/gb/3614-MAN?categories=BAGS

Steps:

  1. Open https://quattro-stagioni.it/gb/

  2. Click the "Man" tab at the header

  3. Select the "Bags" category in the "Categories" filter menu

  4. Hover the mouse over any product tile (e.g., "DSQUARED2 BACKPACK")

  5. Click the "Add to basket" button

  6. Click the "Proceed to checkout" button

Actual result:

The success window appears with the message ❝There is 0 item in your cart❞ after attempting to add the product to the cart.

The cart is empty after proceeding to the cart by clicking the "Proceed to checkout" button on the success modal window.

Note: The workaround is to proceed to the product detail page and add the product to the cart from there.

Expected result:

The product is added to the cart on the ❝Man❞ product category page after clicking the "Add to basket" button from the product tile.

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