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Bug Report Example: Filtering And Sorting Desappearance – Greenhorns 💚

Charlie avatar
Written by Charlie
Updated over 2 weeks ago

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Exemplary Bug Form

Feature:

Search

Bug Type:

High functional

Title:

Price range filtering search result pages makes both the filtering and the sorting features disappear

URL:

https://kleman-france.com/en/catalogsearch/result/index/?price=160-160&q=boots

Steps:

  1. Open https://kleman-france.com/en/

  2. Hover the mouse over the "Search" icon on the header

  3. Enter "boots" in the search field

  4. Click the "Ok" button

  5. Click the "Filter" button

  6. Click "Price" filter option

  7. Select via the slider a price filter from €160 to €160

  8. Click the "Validate" button

Actual result:

A page with a "Your search returned no results" message appears, and the user is unable to reset the applied price filter and filter/sort products again because the filter and sort options disappear on the search results page.

Expected result:

The user is able to reset the applied filter, and the filter and sort options are still presented on the search results page regardless of the filter applied.

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Bug Report Examples Collection for Greenhorn Testers 💚
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