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#37 Greenhorn 💚 Newsletter

AI Power-Up! You'll learn about how to properly submit content bugs! Learn the correct name of elements and avoid errors in bug reports.

Kostya avatar
Written by Kostya
Updated over 6 months ago

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AI supported Bug Creation

Introducing our new AI feature to help you write more precise, impactful bug reports! This update integrates AI to streamline your reporting process. Polish your grammar, improve clarity, and ensure your reports meet our quality standards - all with a simple click!

LEVEL UP Your Reporting

See how to properly report a content bug

Here, navigate to the video for better quality.

Feature:

Explore

Bug Type:

Content Bug.

Title:

Page not found is opened after clicking "New Album Out On March 03" article from the "News" page

URL:

Steps:

  1. Click "News" tab at the header

  2. Click "View all news" button on the "News" section

  3. Click the "New Album Out On March 03" article

Actual result:

Page with error message "SORRY, WE COULDN'T FIND THAT PAGE" is opened after clicking "New Album Out On March 03" article from the "News" page

Expected result:

Relevant article page with data is opened after clicking "New Album Out On March 03" article from the "News" page.

Rule of Thumb:

  • A bug report title should be descriptive, not instructional. Focus on describing the bug instead of what the user does on the website.

  • The title should not have information already collected by the bug form, like the feature selected, the testing device or the browser used. Unless the issue is only presented on one specific browser or if the customer requested to specify the OS/Browser combo in the title, like [Win10/Chrome].

  • The actual and expected results start with describing the problem encountered or the anticipated behaviour. Refrain from summarising the title or steps as they were previously mentioned.

Learning the correct names of elements:

1. Popup: A popup is a small window that suddenly appears on top of the current webpage content. It typically contains important information, alerts, or interactive elements such as forms or buttons, requiring user attention or action. Popups can serve various purposes, including notifications, advertisements, or confirmation dialogs.

2. Tooltip: A tooltip is a small, informative message that appears when a user hovers over or clicks on an element. It provides additional context or explanation about the element's function or content, enhancing user understanding and interaction with the webpage.

Common mistakes:

Documentation of content and visual bugs

Content and Visual reports must contain screenshot. For more information on how bug reports must be documented, visit our article Bug Report Requirements.

Practical task for you:

Pick one of our #BugsExplained shorts and identify the seven sections above.

The more you practice, the better you'll get at bug reporting!

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