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Bug Report Example: Blank Page – Greenhorns 💚

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Written by Kostya
Updated today

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Exemplary Bug Form

Feature:

Search

Bug Type:

High functional

Title:

Removing the applied price filter with the ❝X❞ button renders a blank page on the ❝Car leasing❞ search results page

URL:

Steps:

  1. Scroll down the page to the ❝Lease a brand new car❞ section

  2. Click ❝View more deals❞ button

  3. Select any value in the ❝Min monthly price❞ filter box (e.g., £200)

  4. Click ❝X❞ button on the applied price filter

  5. Reload the page

  6. Repeat step 5

Actual result:

A blank page is displayed; however, the price filter isn't deleted and is still shown as applied on the ❝Car Leasing❞ search results page after refreshing the page.

Note: a workaround would be to refresh the page and delete the applied price filter via the ❝Clear all❞ button.

Expected result:

Blank page is not shown to users, and the applied filter is deleted on any search results page after removing it by clicking the ❝X❞ button.

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