The current date was not shown, mouse clicks or taps were not visible, sound was recorded... Yes, testers make some common mistakes while creating an attachment, and in this article, we will present the most common mistakes in attachments, so let's start.

Desktop recordings

  • The mouse icon and mouse click effect are not visible in the recording.

  • The current date and time are not visible.

  • The URL field is not visible in the screencast.

  • Low attachment resolution.

  • Time is not in 24-hour clock or AM/PM format if the tester uses a 12-hour clock.

Mobile recordings

  • Taps/touches are not visible on Android devices.

  • Screencast has a low frame rate.

Common mistakes Desktop/Mobile recordings

  • Sound is recorded.

  • A screencast is more than 60 seconds for the bug report and more than 15 seconds for bug reproduction.

  • The current date is presented in another language than English (or optional German).

  • The screencast shows more than the basic required steps.


  • The bug is not highlighted on the screenshot.

  • The second screenshot, containing the current date and time, is not added to the bug report when submitting a bug via a mobile device.

All these examples above are testers' most common mistakes while creating an attachment. We'd like to remind you again to read our Bug Report Attachments article to learn our attachment requirements properly.

Now we will show you what an attachment (screencast and screenshot) should look like.

Let's start first with the screencast. Imagine that bug occurs in the following steps:

Title: There is no reaction after the user clicks on the "Become A Tester" button on Become a Tester page

  1. Click on Global (EN) at the header and change the language to DE

  2. Click on Crowdtesting in Navigation

  3. Scroll down Erfahren Sie mehr über Test IO and click on hier link

  4. Click on Become A Tester button under the Join Our Freelance Testing Community heading

A proper screencast for this bug will look like this:

As you can see, the screencast contains all requirements we have for it and also shows only the basic required steps: the last navigational step, the action which triggers the bug, and the bug itself. In most cases, you do not need more than 10-15 seconds for a screencast, and you can achieve this quickly by recording only the last navigational step, which will trigger the bug and the bug itself.

Now let's see what a proper screenshot should look like. Imagine that bug occurs in the following steps:

Title: "Become a Tester" button under the "Join Our Freelance Testing Community" heading is only half visible on Become a Tester page.

  1. Click on Become a Tester in Header

A proper screenshot should look like this:

As you can see, the whole screen is captured, the URL, current date, and time are visible in the attachment, and most importantly, the bug is highlighted.

We hope your skills in creating attachments will go Up after reading this article, and we hope you will make even better attachments.

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