"Crash and Console Logs provide our customers with all relevant information about the nature of the bug."

Sometimes while testing an app on your phone, streaming device, etc... you will maybe experience a bug that will cause an app to freeze or even crash. In this case, you will need to attach the so-called "Crash log" (or Console log for iOS if the Crash log is not generated) to your bug report when submitting a bug. You can find out more and learn how to get Crash and Console logs in the following articles:

On another side, when testing a website, sometimes you will maybe be asked to show the browser console in your attachment, or attach a browser console log to your bug report. How to open the browser console on different browsers and devices you can find out in the following article:

Related links and articles:

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