Each and every test is sent into the testing sphere equipped with a team leader. These special individuals are experienced testers whose job it is to review and pass along bug reports. 

Additionally, they are the liaison between the Customer Success Manager and the testers. Team leaders are your best point of contact for clarifying instructions.

Each test has a test chat box. There, you can submit questions, see other queries raised, and interact with your team leader and other testers.

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