A bug is a software related problem. If something on a website or in an application does not work as it was intended to, this “error” is called a bug. Here at test IO we use the following categorizations:
All other types of problems cannot be submitted unless the test instructions state so. For example:
Security bugs, e.g. XSS attacks
Bugs in a browser or operating system function. Such bugs are not related to the customer's product and cannot be fixed by our customer.
For some arguable cases that occur regularly, we have a look-up list that can be found in our corresponding article. These decisions are fixed and will be applied accordingly unless the test description states otherwise.