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Bug Report Example: Incremental Button Triggers Endless Loading – Greenhorns 💚

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Written by Charlie
Updated this week

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Exemplary Bug Form

Feature:

Cart

Bug Type:

Low functional

Title:

For one item left in stock, the incremental button triggers endless loading

URL:

Steps:

  1. Click the "Search" icon in the header

  2. Enter "Brazil Cup Bra" in the "Search" field

  3. Click the "Brazil Cup Bra" item in the search suggestions list

  4. Click the "Add to cart" button

  5. Click the "Check Out" button in the mini cart

  6. Click the cart icon in the header

  7. Click the "+" button in the "Quantity" box

Actual result:

The quantity changes from "1" to "2" in the "Quantity" box, but an endless loading indicator appears.

This happens because there is only 1 item left in stock, as indicated on the "Brazil Cup Bra" product detail page.

Note: workaround simply refresh the page or proceed to checkout.

Expected result:

A relevant message should be displayed, instead of the endless loading, indicating that only 1 product is left in stock when trying to increase the product quantity.

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