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#92 Greenhorn 💚 Newsletter

An example of a High-functional bug: 360° functionality triggers endless loading | Product Details Page

Charlie avatar
Written by Charlie
Updated over 4 months ago

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Example of a high-functional bug.

Here, navigate to the video for better quality.

Exemplary Bug Form

Feature:

Product details page

Bug Type:

High-functional bug

Title:

Triggering the product image "360°" button leads to endless loading while also removing the item's thumbnail picture

URL:

Steps:

  1. Hover the mouse over the "Pouches" tab in the header.

  2. Click the "Medical" link

  3. Click any product (e.g. "MED POUCH Vertical")

  4. Click "360°" icon on the product image

Actual result:

An endless loading indicator appears on the main product image on the "MED POUCH Vertical" product detail page after clicking the "360°" icon, and the 360° view fails to appear.

Additionally, the thumbnail product image disappears from the thumbnail slider.

Switching between images in the carousel does not restore the disappearing image.

Note: this happens on all product images with the 360° functionality.

Expected result:

The 360° view of the main product image should load successfully on the product detail page after clicking the "360°" icon. The thumbnail product images should remain visible without being affected by the 360° functionality.

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