Skip to main content

Bug Report Example: Listed Items Disappearing – Greenhorns 💚

Charlie avatar
Written by Charlie
Updated over 3 weeks ago

LEVEL UP Your Reporting

Here, navigate to the video for better quality.

Exemplary Bug Form

Feature:

Product category page

Bug Type:

High functional

Title:

Products on the ❝Compression Tights and Pants for Men and Women❞ page disappear after both gender filters are applied, despite being previously listed

URL:

Steps:

  1. Click the "Compression Wear" tab in the header

  2. Click the "Pants" checkbox in the "Collections" section

  3. Select the "men" gender filter

  4. Select the "women" gender filter

Actual result:

Products disappear from the page, and the message "Empty Category. There are no products matching the selection" appears, even though products for men and women were initially displayed on the page.

Expected result:

When both gender filtering options are selected, display products for both ‘Women’ and ‘Men’ on the ❝Compression Tights and Pants for Men and Women❞ page, as these products were already listed before applying the filters.

Did this answer your question?